Privacy Policy
Last updated: December 01, 2025
MRFixUS LLC (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information obtained through our website https://mrfixusllc.com/ (the “Website”).
This Privacy Policy is intended to comply with applicable U.S. federal laws and the Indiana Consumer Data Protection Act (ICDPA).
By using our Website or submitting information through our forms, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Information You Provide Voluntarily
When you contact us or submit a service request through the Website, we may collect:
- Name
- Phone number
- Email address (if provided)
- City, ZIP code, or service location
- Description of your service request
- Uploaded photos related to the issue or lock/key condition
You provide this information voluntarily.
1.2 Automatically Collected Information
When you visit the Website, we may automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on the Website
- Referring or exit pages
This information is collected through cookies, server logs, and similar technologies.
2. How We Use Your Information
We use your information to:
- Respond to inquiries and service requests
- Provide service estimates and schedule appointments
- Communicate regarding your request
- Improve Website functionality and service quality
- Comply with legal and regulatory obligations
- Prevent fraud, misuse, or unauthorized access
3. Uploaded Photos and Content
If you upload photos through our Website:
- Photos are used solely to evaluate your request and provide an estimate
- Please do not upload sensitive personal information
- Uploaded content is handled securely and is not shared publicly
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Analyze Website performance and traffic
- Improve user experience
You may disable cookies through your browser settings. Some Website features may not function properly without cookies.
5. Disclosure of Information
We do not sell your personal data.
We may disclose information:
- To trusted service providers who assist in operating our Website or business
- To comply with applicable laws, court orders, or legal processes
- To protect our legal rights, safety, and property
All service providers are required to maintain confidentiality.
6. Data Security
We apply reasonable administrative, technical, and physical safeguards designed to protect personal data.
However, no data transmission or storage system is completely secure.
7. Your Privacy Rights (Indiana Residents)
Under the Indiana Consumer Data Protection Act (ICDPA), Indiana residents have the right to:
- Confirm whether we process their personal data
- Access personal data we hold about them
- Request deletion of personal data
- Correct inaccuracies in personal data
- Obtain a copy of their personal data
- Opt out of targeted advertising or data sales (we do not sell data)
To exercise your rights, contact us using the information below. We will respond in accordance with applicable law.
8. Children’s Privacy
Our Website and services are not intended for children under 13 years of age.
We do not knowingly collect personal data from children.
9. Third-Party Links
Our Website may contain links to third-party websites.
We are not responsible for their content or privacy practices.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Updates will be posted on this page with a revised “Last updated” date.
11. Contact Information
If you have questions or requests regarding this Privacy Policy, please contact us: