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Terms and Conditions

Introduction

Welcome to MRFIXUS! These Terms and Conditions govern your use of our website and services. By using our website or purchasing our services, you agree to comply with and be bound by these Terms.

1. Services we provide

MRFIXUS offers professional locksmith services, including residential, commercial, automotive, and emergency locksmith solutions. We strive to provide timely, reliable, and high-quality service.

2. Appointments & Service Requests

  • Service requests can be made via phone, email, or our website.

  • Appointment times are approximate; delays may occur due to traffic, weather, or emergencies.

  • If you need to reschedule or cancel, please notify us in advance.

3. Payments & Pricing

  • All services are subject to pricing as listed or quoted at the time of service.

  • Payment is due upon completion of service.

  • A service call fee may apply even if the requested service is not performed.

  • MRFIXUS reserves the right to change pricing at any time without prior notice.

4. Cancellations & Refunds

  • If you cancel a scheduled servicea cancellation fee may apply.

  • Refunds will be issued only in cases where we are unable to provide the agreed-upon service.

  • No refunds will be given for completed services unless an issue arises due to our workmanship.

5. Warranty & Liability

  • We provide a limited warranty on parts and labor after service completion.

  • This warranty does not cover damage caused by misuse, improper handling, or external factors.

  • MRFIXUS is not responsible for any damage resulting from forced entry, improper lock installation by third parties, or pre-existing issues.

  • Customers must inspect work upon completion and report any issues.

6. Customer Responsibilities

  • Customers must provide accurate details about their service request.

  • Proof of property ownership or authorization may be required for certain locksmith services.

7. Emergency Services

  • We provide 24/7 emergency locksmith services, but response times may vary based on location and availability.

  • Emergency service rates may be higher than standard rates.